Most Often Asked - Revision history

Dl4mea: /* Ordering at jetvision */

2026-09-30T09:05:31Z

Ordering at jetvision

← Older revision		Revision as of 09:05, 30 September 2026
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	* '''Shipping costs:''' Shipping costs for all countries are already set up in the webshop. Based on our experience, to destinations outside Europe we almost exclusively ship via express parcel — and this is also correctly reflected in the webshop.		* '''Shipping costs:''' Shipping costs for all countries are already set up in the webshop. Based on our experience, to destinations outside Europe we almost exclusively ship via express parcel — and this is also correctly reflected in the webshop.

	* '''Tracking number:''' We do have a tracking number for every shipment, even if you haven't received one by email. Only in truly exceptional cases might we send a package without tracking. We'd really appreciate it if you could only reach out asking for the tracking number when there are genuinely signs of a problem on the horizon.		* '''Tracking number:''' We do have a tracking number for every shipment, even if you haven't received one by email. Only in truly exceptional cases might we send a package without tracking, for example a SD card as a simple letter. We'd really appreciate it if you could only reach out asking for the tracking number when there are genuinely signs of a problem on the horizon.

	* '''Shipping label provided by the customer:''' Yes, this is possible in principle — though to be honest, it's not our favorite option. It creates extra work on our end, makes handling more complicated, and the scheduled pickup usually doesn't go smoothly. That said, we're glad to accommodate it when it makes, for example, customs clearance, easier for you.		* '''Shipping label provided by the customer:''' Yes, this is possible in principle — though to be honest, it's not our favorite option. It creates extra work on our end, makes handling more complicated, and the scheduled pickup usually doesn't go smoothly. That said, we're glad to accommodate it when it makes, for example, customs clearance, easier for you.

Dl4mea: /* Ordering at jetvision */

2026-09-30T09:04:12Z

Ordering at jetvision

← Older revision		Revision as of 09:04, 30 September 2026
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	* '''Electronic Documents:''' Yes! Some keywords about what we are able to fulfill: XRechnung, ZUGFeRD (incl. Factur-X), Peppol BIS Billing, Peppol network, E-Rechnung, EN 16931 conformity, GoBD conformity archive		* '''Electronic Documents:''' Yes! Some keywords about what we are able to fulfill: XRechnung, ZUGFeRD (incl. Factur-X), Peppol BIS Billing, Peppol network, E-Rechnung, EN 16931 conformity, GoBD conformity archive

	* '''Shipping time:''' Shipping for webshop articles mostly happens during the next 1-3 '''work''' days. Goods out of stock are -mostly- indicated properly.<br/>'''Note:''' Those 1-3 days is until a shipment leaves our warehouse, it does not cover the duration of transport, customs handling and other influences while on the way. (You think that is obvious? Well, we can tell differently)		* '''Shipping time:''' Shipping for webshop articles mostly happens during the next 1-3 '''work''' days. Goods out of stock are -mostly- indicated properly.<br/>'''Note:''' Those 1-3 days is until a shipment leaves our warehouse, it does not cover bank holidays, the duration of transport, customs handling and other influences while on the way. (You think that is obvious? Well, we can tell differently)

	* '''Shipping costs:''' Shipping costs for all countries are already set up in the webshop. Based on our experience, to destinations outside Europe we almost exclusively ship via express parcel — and this is also correctly reflected in the webshop.		* '''Shipping costs:''' Shipping costs for all countries are already set up in the webshop. Based on our experience, to destinations outside Europe we almost exclusively ship via express parcel — and this is also correctly reflected in the webshop.

Dl4mea: /* Ordering at jetvision */

2026-09-30T09:03:43Z

Ordering at jetvision

← Older revision		Revision as of 09:03, 30 September 2026
Line 83:		Line 83:
	* '''Electronic Documents:''' Yes! Some keywords about what we are able to fulfill: XRechnung, ZUGFeRD (incl. Factur-X), Peppol BIS Billing, Peppol network, E-Rechnung, EN 16931 conformity, GoBD conformity archive		* '''Electronic Documents:''' Yes! Some keywords about what we are able to fulfill: XRechnung, ZUGFeRD (incl. Factur-X), Peppol BIS Billing, Peppol network, E-Rechnung, EN 16931 conformity, GoBD conformity archive

	* '''Shipping time:''' Shipping for webshop articles mostly happens during the next 1-3 work days. Goods out of stock are -mostly- indicated properly.<br/>'''Note:''' Those 1-3 days is until a shipment leaves our warehouse, it does not cover the duration of transport, customs handling and other influences while on the way. (You think that is obvious? Well, we can tell differently)		* '''Shipping time:''' Shipping for webshop articles mostly happens during the next 1-3 '''work''' days. Goods out of stock are -mostly- indicated properly.<br/>'''Note:''' Those 1-3 days is until a shipment leaves our warehouse, it does not cover the duration of transport, customs handling and other influences while on the way. (You think that is obvious? Well, we can tell differently)

	* '''Shipping costs:''' Shipping costs for all countries are already set up in the webshop. Based on our experience, to destinations outside Europe we almost exclusively ship via express parcel — and this is also correctly reflected in the webshop.		* '''Shipping costs:''' Shipping costs for all countries are already set up in the webshop. Based on our experience, to destinations outside Europe we almost exclusively ship via express parcel — and this is also correctly reflected in the webshop.

Dl4mea: /* Web Shop Orders */

2026-09-30T09:02:44Z

Web Shop Orders

← Older revision		Revision as of 09:02, 30 September 2026
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	'''Note:''' Using the Radarcape/Airsquitter as a NTP reference may not be possible with this issue in backhand, too.		'''Note:''' Using the Radarcape/Airsquitter as a NTP reference may not be possible with this issue in backhand, too.

	=~~Web Shop Orders~~=		=Ordering at jetvision=

	We regularly receive inquiries — some even including links to our webshop — asking for a written quote or raising other questions, such as:		We regularly receive inquiries — some even including links to our webshop — asking for a written quote or raising other questions, such as:

Dl4mea: /* Software Update Problems */

2026-09-16T09:20:42Z

Software Update Problems

← Older revision		Revision as of 09:20, 16 September 2026
Line 18:		Line 18:
	404 Not Found [IP: 146.75.74.132 80]		404 Not Found [IP: 146.75.74.132 80]

	~~Instead it should afterwards reference to http://archive.debian.org/debian~~		If you experience other problems installing a new version, please contact support@jetvision.de

	If you experience problems installing a new version

	==1st step: Patch the system==		==1st step: Patch the system==

Dl4mea: /* Web Shop Orders */

2026-09-02T08:22:01Z

Web Shop Orders

← Older revision		Revision as of 08:22, 2 September 2026
Line 87:		Line 87:
	* '''Shipping time:''' Shipping for webshop articles mostly happens during the next 1-3 work days. Goods out of stock are -mostly- indicated properly.<br/>'''Note:''' Those 1-3 days is until a shipment leaves our warehouse, it does not cover the duration of transport, customs handling and other influences while on the way. (You think that is obvious? Well, we can tell differently)		* '''Shipping time:''' Shipping for webshop articles mostly happens during the next 1-3 work days. Goods out of stock are -mostly- indicated properly.<br/>'''Note:''' Those 1-3 days is until a shipment leaves our warehouse, it does not cover the duration of transport, customs handling and other influences while on the way. (You think that is obvious? Well, we can tell differently)

	* '''Shipping costs:''' Shipping costs for all countries are already set up in the webshop. Based on our experience, we ~~ship~~ almost exclusively via express parcel ~~outside Europe~~ — and this is also correctly reflected in the webshop.		* '''Shipping costs:''' Shipping costs for all countries are already set up in the webshop. Based on our experience, to destinations outside Europe we almost exclusively ship via express parcel — and this is also correctly reflected in the webshop.

	* '''Tracking number:''' We do have a tracking number for every shipment, even if you haven't received one by email. Only in truly exceptional cases might we send a package without tracking. We'd really appreciate it if you could only reach out asking for the tracking number when there are genuinely signs of a problem on the horizon.		* '''Tracking number:''' We do have a tracking number for every shipment, even if you haven't received one by email. Only in truly exceptional cases might we send a package without tracking. We'd really appreciate it if you could only reach out asking for the tracking number when there are genuinely signs of a problem on the horizon.

Dl4mea: /* Web Shop Orders */

2026-09-02T08:20:13Z

Web Shop Orders

← Older revision		Revision as of 08:20, 2 September 2026
Line 85:		Line 85:
	* '''Electronic Documents:''' Yes! Some keywords about what we are able to fulfill: XRechnung, ZUGFeRD (incl. Factur-X), Peppol BIS Billing, Peppol network, E-Rechnung, EN 16931 conformity, GoBD conformity archive		* '''Electronic Documents:''' Yes! Some keywords about what we are able to fulfill: XRechnung, ZUGFeRD (incl. Factur-X), Peppol BIS Billing, Peppol network, E-Rechnung, EN 16931 conformity, GoBD conformity archive

	* '''Shipping time:''' Shipping for webshop articles mostly happens during the next 1-3 days. Goods out of stock are -mostly- indicated properly.<br/>'''Note:''' Those 1-3 days is until a shipment leaves our warehouse, it does not cover the duration of transport, customs handling and other influences while on the way. (You think that is obvious? Well, we can tell differently)		* '''Shipping time:''' Shipping for webshop articles mostly happens during the next 1-3 work days. Goods out of stock are -mostly- indicated properly.<br/>'''Note:''' Those 1-3 days is until a shipment leaves our warehouse, it does not cover the duration of transport, customs handling and other influences while on the way. (You think that is obvious? Well, we can tell differently)

	* '''Shipping costs:''' Shipping costs for all countries are already set up in the webshop. Based on our experience, we ship almost exclusively via express parcel outside Europe — and this is also correctly reflected in the webshop.		* '''Shipping costs:''' Shipping costs for all countries are already set up in the webshop. Based on our experience, we ship almost exclusively via express parcel outside Europe — and this is also correctly reflected in the webshop.

Dl4mea: /* Intermittant Operation, Slow Reaction Time */

2026-08-20T15:03:56Z

Intermittant Operation, Slow Reaction Time

← Older revision		Revision as of 15:03, 20 August 2026
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	'''There are several possible reasons:'''		'''There are several possible reasons:'''
	* Most of the time your device is located in a private network, behind firewalls, and does not have internet access at all.<br/>'''Solution:''' You need to disable the connection to the MLAT server in ''Settings -> jetvision MLAT network -> Set "Enable MLAT" to "Disabled"''.<br/>You need a commercial license to have this option.		* Most of the time your device is located in a private network, behind firewalls, and does not have internet access at all.<br/>'''Solution:''' You need to disable the connection to the MLAT server in ''Settings -> jetvision MLAT network -> Set "Enable MLAT" to "Disabled"''.<br/>You need a commercial license to have this option.

	{\| class="wikitable"		{\| class="wikitable"
	\|-		\|-

Dl4mea: /* Intermittant Operation, Slow Reaction Time */

2026-08-20T15:03:21Z

Intermittant Operation, Slow Reaction Time

← Older revision		Revision as of 15:03, 20 August 2026
Line 57:		Line 57:
	! Before disabling !! After disabling		! Before disabling !! After disabling
	\|- style="vertical-align:top"		\|- style="vertical-align:top"
	\| [[File:Jetvision MLAT enable.png\|left\|alt=jetvision MLAT settings before disabling\|jetvision MLAT settings before disabling]]		\| [[File:Jetvision MLAT enable.png\|300px\|left\|alt=jetvision MLAT settings before disabling\|jetvision MLAT settings before disabling]]
	\|\|[[File:Jetvision MLAT disable.png\|left\|alt=jetvision MLAT settings after disabling\|jetvision MLAT settings after disabling]]		\|\|[[File:Jetvision MLAT disable.png\|300px\|left\|alt=jetvision MLAT settings after disabling\|jetvision MLAT settings after disabling]]
	<br/>		<br/>
	Do not forget to confirm with [[File:Change Settings.png\|none\|alt=Change Settings\|Change Settings]]		Do not forget to confirm with [[File:Change Settings.png\|none\|alt=Change Settings\|Change Settings]]

Dl4mea: /* Intermittant Operation, Slow Reaction Time */

2026-08-20T15:02:05Z

Intermittant Operation, Slow Reaction Time

← Older revision		Revision as of 15:02, 20 August 2026
Line 53:		Line 53:
	* Most of the time your device is located in a private network, behind firewalls, and does not have internet access at all.<br/>'''Solution:''' You need to disable the connection to the MLAT server in ''Settings -> jetvision MLAT network -> Set "Enable MLAT" to "Disabled"''.<br/>You need a commercial license to have this option.		* Most of the time your device is located in a private network, behind firewalls, and does not have internet access at all.<br/>'''Solution:''' You need to disable the connection to the MLAT server in ''Settings -> jetvision MLAT network -> Set "Enable MLAT" to "Disabled"''.<br/>You need a commercial license to have this option.

	{\| class="wikitable ~~toptextcells~~"		{\| class="wikitable"
	\|-		\|-
	! Before disabling !! After disabling		! Before disabling !! After disabling
	\|-		\|- style="vertical-align:top"
	\| [[File:Jetvision MLAT enable.png\|left\|alt=jetvision MLAT settings before disabling\|jetvision MLAT settings before disabling]]		\| [[File:Jetvision MLAT enable.png\|left\|alt=jetvision MLAT settings before disabling\|jetvision MLAT settings before disabling]]
	\|\|[[File:Jetvision MLAT disable.png\|left\|alt=jetvision MLAT settings after disabling\|jetvision MLAT settings after disabling]]		\|\|[[File:Jetvision MLAT disable.png\|left\|alt=jetvision MLAT settings after disabling\|jetvision MLAT settings after disabling]]