Most Often Asked - Revision history

Dl4mea: /* Intermittant Operation, Slow Reaction Time */

2026-06-25T20:36:47Z

Intermittant Operation, Slow Reaction Time

← Older revision		Revision as of 20:36, 25 June 2026
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	* Most of the time your device is located in a private network, behind firewalls, and does not have internet access at all.<br/>'''Solution:''' You need to disable the connection to the MLAT server in ''Settings -> jetvision MLAT network -> Set "Enable MLAT" to "Disabled"''.<br/>You need a commercial license to have this option.		* Most of the time your device is located in a private network, behind firewalls, and does not have internet access at all.<br/>'''Solution:''' You need to disable the connection to the MLAT server in ''Settings -> jetvision MLAT network -> Set "Enable MLAT" to "Disabled"''.<br/>You need a commercial license to have this option.

	* In case you have configured static network settings, be sure your DNS setting is correct. There is about one support case per month with exactly such a problem.		* In case you have configured static network settings, be sure your DNS setting is correct.<br/>There is about one support case per month with exactly such a problem.

	'''Note:''' Using the Radarcape/Airsquitter as a NTP reference may not be possible with this issue in backhand, too.		'''Note:''' Using the Radarcape/Airsquitter as a NTP reference may not be possible with this issue in backhand, too.

Dl4mea: /* Intermittant Operation, Slow Reaction Time */

2026-06-25T20:34:33Z

Intermittant Operation, Slow Reaction Time

← Older revision		Revision as of 20:34, 25 June 2026
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	There are cases with a slow reaction time. There are reports when updates of the web pages, or the data to the interfaces, are not happening in real time.		There are cases with a slow reaction time. There are reports when updates of the web pages, or the data to the interfaces, are not happening in real time.

	In this case, look for the diagram in Statistics -> Receiver Performance in the 5 minutes time interval. In case it shows a staircase pattern, like this		In this case, look for the diagram in ''Statistics -> Receiver Performance'' in the 5 minutes time interval. In case it shows a staircase pattern, like this

	[[File:Performance-staircase-pattern.png\|640px\|Statistics -> Receiver Performance]]		[[File:Performance-staircase-pattern.png\|640px\|Statistics -> Receiver Performance]]
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	There are several possible reasons:		There are several possible reasons:

	* Most of the time your device is located in a private network, behind firewalls, and does not have internet access at all.		* Most of the time your device is located in a private network, behind firewalls, and does not have internet access at all.<br/>'''Solution:''' You need to disable the connection to the MLAT server in ''Settings -> jetvision MLAT network -> Set "Enable MLAT" to "Disabled"''.<br/>You need a commercial license to have this option.

			* In case you have configured static network settings, be sure your DNS setting is correct. There is about one support case per month with exactly such a problem.

			'''Note:''' Using the Radarcape/Airsquitter as a NTP reference may not be possible with this issue in backhand, too.

Dl4mea: /* Intermittant Operation, Slow Reaction Time */

2026-06-25T20:28:37Z

Intermittant Operation, Slow Reaction Time

← Older revision		Revision as of 20:28, 25 June 2026
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	In this case, look for the diagram in Statistics -> Receiver Performance in the 5 minutes time interval. In case it shows a staircase pattern, like this		In this case, look for the diagram in Statistics -> Receiver Performance in the 5 minutes time interval. In case it shows a staircase pattern, like this

	[[File:Performance-staircase-pattern.png\|~~thumb~~\|Statistics -> Receiver Performance]]		[[File:Performance-staircase-pattern.png\|640px\|Statistics -> Receiver Performance]]

	your device has a problem with resolving the link to the jetvision MLAT server for MLAT processing.		your device has a problem with resolving the link to the jetvision MLAT server for MLAT processing.

Dl4mea: /* Intermittant Operation, Slow Reaction Time */

2026-06-25T20:26:50Z

Intermittant Operation, Slow Reaction Time

← Older revision		Revision as of 20:26, 25 June 2026
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	In this case, look for the diagram in Statistics -> Receiver Performance in the 5 minutes time interval. In case it shows a staircase pattern, like this		In this case, look for the diagram in Statistics -> Receiver Performance in the 5 minutes time interval. In case it shows a staircase pattern, like this

	~~<gallery>~~		[[File:Performance-staircase-pattern.png\|thumb\|Statistics -> Receiver Performance]]
	Performance-staircase-pattern.png\|~~Caption~~
	~~</gallery>~~		your device has a problem with resolving the link to the jetvision MLAT server for MLAT processing.

			There are several possible reasons:

			* Most of the time your device is located in a private network, behind firewalls, and does not have internet access at all.

Dl4mea: /* Intermittant Operation, Slow Reaction Time */

2026-06-25T20:24:17Z

Intermittant Operation, Slow Reaction Time

← Older revision		Revision as of 20:24, 25 June 2026
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	=Intermittant Operation, Slow Reaction Time=		=Intermittant Operation, Slow Reaction Time=

	There are cases when the		There are cases with a slow reaction time. There are reports when updates of the web pages, or the data to the interfaces, are not happening in real time.

			In this case, look for the diagram in Statistics -> Receiver Performance in the 5 minutes time interval. In case it shows a staircase pattern, like this

			<gallery>
			Performance-staircase-pattern.png\|Caption
			</gallery>

Dl4mea at 20:18, 25 June 2026

2026-06-25T20:18:32Z

← Older revision		Revision as of 20:18, 25 June 2026
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	If then the 251112.2000.02 (or other) does not install, share your output with [http://mailto:support@jetvision.de support@jetvision.de]		If then the 251112.2000.02 (or other) does not install, share your output with [http://mailto:support@jetvision.de support@jetvision.de]

			=Intermittant Operation, Slow Reaction Time=

			There are cases when the

Dl4mea at 17:29, 25 June 2026

2026-06-25T17:29:53Z

← Older revision		Revision as of 17:29, 25 June 2026
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	\|description=Most often asked questions when using Radarcape and Airsquitter		\|description=Most often asked questions when using Radarcape and Airsquitter
	}}		}}

			__TOC__

	=Software Update Problems=		=Software Update Problems=

Dl4mea at 17:28, 25 June 2026

2026-06-25T17:28:10Z

← Older revision		Revision as of 17:28, 25 June 2026
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			{{#seo:
			\|title=Most Often Asked Questions\|titlemode=replace
			\|keywords=radarcape,help,support,information,installation,guide,ads-b,adsb,mode-s,receiver
			\|description=Most often asked questions when using Radarcape and Airsquitter
			}}

	=Software Update Problems=		=Software Update Problems=

Dl4mea: /* Most Often Asked Questions */

2026-06-25T17:27:00Z

Most Often Asked Questions

← Older revision		Revision as of 17:27, 25 June 2026
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	~~==Most Often Asked Questions==~~		=Software Update Problems=

	===Software Update Problems===

	Please note the latest release notes that can be found https://wiki.jetvision.de/wiki/Radarcape:Version_History		Please note the latest release notes that can be found https://wiki.jetvision.de/wiki/Radarcape:Version_History
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	If you experience problems installing a new version		If you experience problems installing a new version

	====1st step: Patch the system====		==1st step: Patch the system==

	Please go to Settings -> Software Maintenance -> Software Update.		Please go to Settings -> Software Maintenance -> Software Update.
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	Please proceed to the 2nd step without expecting any output.		Please proceed to the 2nd step without expecting any output.

	====2nd step: Install update====		==2nd step: Install update==

	Please go to Settings -> Software Maintenance -> Software Update.		Please go to Settings -> Software Maintenance -> Software Update.

Dl4mea: Created page with "==Most Often Asked Questions== ===Software Update Problems=== Please note the latest release notes that can be found https://wiki.jetvision.de/wiki/Radarcape:Version_History ⇒ all newer releases need to install a patch release beforehands: https://wiki.jetvision.de/wiki/Radarcape:Version_History#Version_250807.0003.02 Reason for the 1st step is to get rid of errors like this: Err:3 http://deb.debian.org/debian buster Release 404 Not Found [IP: 146.75.74.132..."

2026-06-25T17:26:24Z

Created page with "==Most Often Asked Questions== ===Software Update Problems=== Please note the latest release notes that can be found https://wiki.jetvision.de/wiki/Radarcape:Version_History ⇒ all newer releases need to install a patch release beforehands: https://wiki.jetvision.de/wiki/Radarcape:Version_History#Version_250807.0003.02 Reason for the 1st step is to get rid of errors like this: Err:3 http://deb.debian.org/debian buster Release 404 Not Found [IP: 146.75.74.132..."

New page

==Most Often Asked Questions==

===Software Update Problems===

Please note the latest release notes that can be found https://wiki.jetvision.de/wiki/Radarcape:Version_History

⇒ all newer releases need to install a patch release beforehands: https://wiki.jetvision.de/wiki/Radarcape:Version_History#Version_250807.0003.02

Reason for the 1st step is to get rid of errors like this:

Err:3 http://deb.debian.org/debian buster Release
404 Not Found [IP: 146.75.74.132 80]

Instead it should afterwards reference to http://archive.debian.org/debian

If you experience problems installing a new version

====1st step: Patch the system====

Please go to Settings -> Software Maintenance -> Software Update.

you should see 251112.2000.02 (or later) prewritten there
overwrite this with 250807.0003.02. Mind any spaces before and after these numbers
press Update and wait 3 minutes

'''Note:''' there won't be any update of the installed version number in the title bar after this step. This change fully and only stays in the background.
Please proceed to the 2nd step without expecting any output.

====2nd step: Install update====

Please go to Settings -> Software Maintenance -> Software Update.

You should see 251112.2000.02 (or any later version prewritten there)<br/>
press '''Update''' and observe the progress.

If then the 251112.2000.02 (or other) does not install, share your output with [http://mailto:support@jetvision.de support@jetvision.de]