Most Often Asked: Difference between revisions
Created page with "==Most Often Asked Questions== ===Software Update Problems=== Please note the latest release notes that can be found https://wiki.jetvision.de/wiki/Radarcape:Version_History ⇒ all newer releases need to install a patch release beforehands: https://wiki.jetvision.de/wiki/Radarcape:Version_History#Version_250807.0003.02 Reason for the 1st step is to get rid of errors like this: Err:3 http://deb.debian.org/debian buster Release 404 Not Found [IP: 146.75.74.132..." |
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{{#seo: | |||
|title=Most Often Asked Questions|titlemode=replace | |||
|keywords=radarcape,help,support,information,installation,guide,ads-b,adsb,mode-s,receiver | |||
|description=Most often asked questions when using Radarcape and Airsquitter | |||
}} | |||
__TOC__ | |||
=Software Update Problems= | |||
Please note the latest release notes that can be found https://wiki.jetvision.de/wiki/Radarcape:Version_History | Please note the latest release notes that can be found https://wiki.jetvision.de/wiki/Radarcape:Version_History | ||
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If you experience problems installing a new version | If you experience problems installing a new version | ||
==1st step: Patch the system== | |||
Please go to Settings -> Software Maintenance -> Software Update. | Please go to Settings -> Software Maintenance -> Software Update. | ||
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Please proceed to the 2nd step without expecting any output. | Please proceed to the 2nd step without expecting any output. | ||
==2nd step: Install update== | |||
Please go to Settings -> Software Maintenance -> Software Update. | Please go to Settings -> Software Maintenance -> Software Update. | ||
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If then the 251112.2000.02 (or other) does not install, share your output with [http://mailto:[email protected] [email protected]] | If then the 251112.2000.02 (or other) does not install, share your output with [http://mailto:[email protected] [email protected]] | ||
=Intermittant Operation, Slow Reaction Time= | |||
There are cases with a slow reaction time. There are reports when updates of the web pages, or the data to the interfaces, are not happening in real time. | |||
In this case, look for the diagram in Statistics -> Receiver Performance in the 5 minutes time interval. In case it shows a staircase pattern, like this | |||
[[File:Performance-staircase-pattern.png|thumb|Statistics -> Receiver Performance]] | |||
your device has a problem with resolving the link to the jetvision MLAT server for MLAT processing. | |||
There are several possible reasons: | |||
* Most of the time your device is located in a private network, behind firewalls, and does not have internet access at all. | |||
Revision as of 20:26, 25 June 2026
Software Update Problems
Please note the latest release notes that can be found https://wiki.jetvision.de/wiki/Radarcape:Version_History
⇒ all newer releases need to install a patch release beforehands: https://wiki.jetvision.de/wiki/Radarcape:Version_History#Version_250807.0003.02
Reason for the 1st step is to get rid of errors like this:
Err:3 http://deb.debian.org/debian buster Release 404 Not Found [IP: 146.75.74.132 80]
Instead it should afterwards reference to http://archive.debian.org/debian
If you experience problems installing a new version
1st step: Patch the system
Please go to Settings -> Software Maintenance -> Software Update.
you should see 251112.2000.02 (or later) prewritten there overwrite this with 250807.0003.02. Mind any spaces before and after these numbers press Update and wait 3 minutes
Note: there won't be any update of the installed version number in the title bar after this step. This change fully and only stays in the background. Please proceed to the 2nd step without expecting any output.
2nd step: Install update
Please go to Settings -> Software Maintenance -> Software Update.
You should see 251112.2000.02 (or any later version prewritten there)
press Update and observe the progress.
If then the 251112.2000.02 (or other) does not install, share your output with [email protected]
Intermittant Operation, Slow Reaction Time
There are cases with a slow reaction time. There are reports when updates of the web pages, or the data to the interfaces, are not happening in real time.
In this case, look for the diagram in Statistics -> Receiver Performance in the 5 minutes time interval. In case it shows a staircase pattern, like this
your device has a problem with resolving the link to the jetvision MLAT server for MLAT processing.
There are several possible reasons:
- Most of the time your device is located in a private network, behind firewalls, and does not have internet access at all.